July 1, 2021 – T-Mobile US, Inc. is the first wireless provider to earn the WELL Health-Safety Seal. It achieved the rating for the measures it has undertaken at more than 3,200 retail stores, 22 customer experience centers and its Bellevue and Kansas City headquarters — locations that cover a total of nearly 16 million square feet! Starting now, customers and employees can look for the WELL Health-Safety seal at the entrance of most T-Mobile locations.
Jennifer Berthelot-Jelovic and the ASAP team helped T-Mobile earn the rating and associated seal after validating the company’s policies for keeping spaces sanitized and air-filtrated, communicating health and safety efforts, helping employees and customers prepare for possible emergencies and providing essential wellness services such as additional sick leave and vaccines. The Un-carrier also received an innovation credit for being the first wireless provider to make the 988-emergency lifeline immediately available to customers across the country for critical mental health support services.
SIZE: 7,982,523 SF in 3,394 stores
SUSTAINABILITY: WELL Portfolio
PROJECT TYPE: WELL Health-Safety Rating